Standard Shipping

• Standard shipping: It typically takes 3-5 business days for the order to be delivered.

Delivery

• Free shipping: We offer free shipping on all orders over £25. For orders under £25, there is a flat shipping rate of £3.99.
• Delivery time: We ship all orders within 2-3 business days. Once your order has shipped, you will receive a tracking number via email.
• Delivery address: At present, we are only able to ship orders within the UK. We do not ship to international addresses.

Returns

• Return period of the purchased items: You may return selected items within 30 days of purchase for a full refund.
• Return condition: Items must be returned in new, unused condition with all original packaging for all sale goods.

Refunds

• **Refunds will be processed within 10 business days of receiving your return.
• **Refunds will be issued to the original form of payment.

Exchanges

• **If you would like to exchange an item, please contact us within 30 days of purchase.
• **We will send you a replacement item once we have received your return.

Exclusions

• The following items are not eligible for returns:
  • Items that have been damaged or lost
  • Items that have been used for more than 30 days
  • Items that have been customized or altered